Shipping policy

Shipping Policy

Thank you for shopping with Rdmovez. We work hard to process and ship every order as quickly as possible.

Order Processing

Orders for in-stock items are processed and shipped the same day or the next business day.

Orders placed on weekends or holidays may be processed on the following business day.

Once your order ships, you will receive a confirmation email or notification with tracking information.

Restocks

Our hoodies are restocked approximately every 2–3 weeks.

If an item is sold out, customers may need to wait until the next restock before it becomes available again. Restock dates may change depending on inventory and supplier availability.

Unless an item is clearly marked as a preorder or backorder, we only accept orders for products that are currently in stock.

Delivery Times

Delivery times begin after your order has been processed and shipped. Shipping speed may vary depending on your location, the shipping carrier, weather, holidays, and other circumstances outside of our control.

Rdmovez is not responsible for shipping carrier delays after an order has been handed over to the carrier.

Tracking

Customers are responsible for entering the correct email address, phone number, and shipping address at checkout.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Addresses

Please contact us immediately if you entered an incorrect shipping address.

We cannot guarantee that an address can be changed after an order has been placed. Once an order has shipped, Rdmovez is not responsible for packages delivered to an address entered incorrectly by the customer.

Lost, Stolen, or Delivered Packages

If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your front desk, or the shipping carrier.

Rdmovez is not responsible for packages that are lost or stolen after the carrier marks them as delivered. However, customers may contact us, and we will do our best to help with the carrier’s claim process.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible with your order number and clear photos of the product and packaging.

We will review the issue and work with you to provide an appropriate solution.